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Potential Downside to Insurance Company Sponsored Wellness Programs

Potential Downside to Insurance Company nurse lines to assist with
Sponsored Wellness Programs self-diagnosis, discounted gym
Employers struggling with the memberships, discounted access to
ever-increasing costs for healthcare are complimentary and alternative medicine
wisely turning to worksite wellness and advertising incentives that reward
programs in search of a solution. For people for tracking activities.
convenience, many employers are looking Most insurance companies, however, fail
to their health insurance carrier to to offer simple and effective programs
provide the appropriate wellness program. that could have a greater impact on
However, the convenience of a health improving member health. For example,
insurance provided program may not there are highly effective online
outweigh the risks. That decision could nutrition programs that can be offered
come back to haunt them. for pennies per eligible member per
At issue is an insurance carriers ability month. Instead insurance carriers are
to use information gathered during a opting to increase claims cost, and
wellness program as justification for ultimately premiums, by covering visits
increasing an employers rates at renewal. to a Registered Dietician.
Since no laws prevent an insurance Though most health insurance carriers
company from using voluntarily provided actively encourage members to complete an
information for rating purposes, HRA, few insurance carriers share the
employers should be cautious about the group-level risk profile with the
information they provide. employer and even fewer provide
Employers should be particularly group-based, onsite wellness programs.
concerned with how their insurance How is an employer using an insurance
company uses data collected during a company sponsored wellness program able
Health Risk Assessment (HRA). to objectively determine the best way to
Health Risk Assessments assist their employees without this
Health Risk Assessments are sophisticated crucial information?
survey tools designed to identify So, why do insurance carriers encourage
preventable health risks on both an HRA completion among their members?
individual and a group level. Insurance carriers generally contend that
Individual participants who complete the collecting HRA data allows them to more
survey receive a custom health profile quickly identify candidates for Disease
that outlines specific health risks and Management (DM) services.
makes recommendations for modifying Health Risk Assessments are not completed
high-risk behaviors. This information at initial enrollment and therefore it is
can serve as a catalyst for individual highly unlikely that many, if any,
change, but more often than not it takes candidates for DM will first be
incentives and customized, individual and identified through HRA data analysis.
or group-based intervention to encourage Instead, most will be identified when
people to modify these high-risk they incur claims related to that
behaviors. disease. For example, candidates for a
Data gathered from individual diabetes management program are easily
participants HRAs is compiled into identified when they purchase insulin,
aggregate or group-level, health risk test strips or any other diabetes-related
profile. This information then provides products.
benchmarks for ongoing measurement, Health Risk Assessments are backed by
assesses wellness program effectiveness, years of research and can be highly
and forecasts future healthcare costs. predictive of future healthcare costs.
HRA data also serves as a roadmap for As the cornerstone of most worksite
intervention on both an individual and a wellness programs the value of an HRA is
group level. not at issue. Instead, the issues
By way of example, assume that a companys surround the use and control of HRA data.
group-level risk profile reveals that few Without laws to prevent an insurance
employees exercise on a regular basis. carrier from using voluntarily provided
Using this information, an independent information for rating purposes employers
(non-insurance) wellness vendor could would be well served to confirm in
customize an effective workout that does writing exactly how HRA data will be
not require a gym membership. used. At minimum employers should
To further enhance results the wellness confirm that HRA data will not be used
vendor might also provide a group-based for rating their individual company or
seminar about starting and maintaining an for rating the insurance carriers overall
exercise program. By offering an block of business, because that also
incentive for exercising and/or attending indirectly impacts an employers rate.
the seminar the level of participation To eliminate any possible conflict of
should increase, thereby increasing the interest, many employers are avoiding
overall effectiveness of the program. insurance company sponsored wellness
Often a wellness vendor will assign a programs and are opting to utilize the
health coach to each individual to assist services of independent wellness vendors
them in setting and maintaining their instead. This decision easily prevents
goals. The health coach also increases wellness data from being used against an
the effectiveness of the program. employer by an insurance company.
Insurance carriers, however, take a Employers should remember that Health
different and varying approach to Risk Assessments are tools designed to
providing a wellness program. Many measure risk, plan interventions and
health insurance carriers offer a limited measure results. Health Risk Assessments
number of individual level interventions do not improve employee health; it is the
including; Employee Assistance Programs, programming that results from the
online health information, toll free assessment that makes the difference.




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