The Importance of Workplace Drug Testing in the Service Industry

A healthy, safe, and engaging work environment is onedue to an again baby-boom population, workforce in
of the most critical requirements for employers andthe health industry is increasing while showing no signs
their employees. The ability for personnel to composeof slowdown. Therefore, stringent measures are
themselves as part of your company's workforce isrequired to make sure that every health worker is not
essential in promoting the efficiency and effectivenessonly highly capable and well educated. In addition,
of you company.standard drug tests are appropriate to ensure a
However, of all the current issues under constanthealthy and clean labor service sector with high
discussion, drug testing is one procedure that is oftenintegrity.
overlooked. More often than not, drug testing could beDrug dependent employees in highly sensitive service
the line between a positive workforce andindustries could mean life and death for their charges.
discouraged and wasteful employees. Drug testingA missed dose by a sickly elder or incapability of
ensures that such costs are accounted including thephysicians or doctors in diagnosis and in the operating
health and well-being of its employees.table provides a basis for stringent drug testing policies.
The service industry continues to be the mostDrug problems in organizations can be manifested in
vulnerable business sector in case of drug dependentvarious forms. These include absenteeism, liability and
employees. Impairment due to drug abuse puts criticalinsurance, product or service issues, worker's
service providers in direct contact as seen withcompensation claim, accidents, rising health care costs,
teachers, caregivers, and nurses. The constant humancost for replacing damaged equipment and inventory,
interaction required for service personnel along withand cost of work spoilage. The occurrence of these
the critically skilled procedures that only these jobs canevents can affect all segments of the workforce.
do makes drug testing in the workplace a relevantThe core of all of these is that the importance of
policy for companies. These jobs are classified asworkplace drug testing in the service industry is
safety-sensitive positions or human-intensive services.emphasized because each member of the workforce
Employees in the public sector with the primeis responsible for someone person's life. The weight of
responsibility to ensure public safety such as lawsuch responsibilities shows that any danger or harm
enforcers, firemen, and other public servant should alsoposed to drug dependent employees could also mean
be included in the loop of workplace drug testing.the safety of their patients. Drug testing as a tool to
The Service Industryincrease control and productivity within the health
The service industry especially in the health sectorservices is more urgent and necessary compared to
continues to be one of the most sensitive jobs today.other sectors.
With the rising demand for health workers and nurses