7 Key Tactics For The Small Business Owner

For most folks, owning your own business is a dreamYour customers already know that you have great
come true. The freedom of being your own boss, andproducts and provide satisfactory service. They trust
succeeding to the best of your ability are facts of lifeyou to come through for them. Think about it... it's much
for the small business owner. Sure, there's more stresseasier to make sales to someone you already have a
than what you probably imagined when you wererelationship with.
creating your grand plans, but with a little strategy andUse every opportunity to increase your sales volume
planning you can overcome any tough spot you get in.within the customer audience you already have. Do
There are 7 tactics developed by successfulyou have a product that goes with the one they are
marketers that are sure to make your business aspurchasing? Offer it to them at the register. It's a
successful as theirs.proven and effective method for increasing sales. You
1. Create A One of a Kind Selling Pointmay be shocked at the additional sales you can
If you want to stand out from the crowd, create agenerate from those who are already buying from
unique selling proposition that stresses the benefits theyou.
customers will receive from doing business with you.4. Make Your Price Seem Smaller
Will they get faster service? Go ahead and dramatizeDivide and conquer... The old war tactic works in
it, but keep the customer at the focus..."Get freemarketing too! When the price seems too steep, break
overnight delivery!" Hey, it tells the customer...you getit down into "buyable" size bites. An $120 item is only 12
quick service and a discount on shipping. Two definitelow monthly payments of $10. A $365 purchase would
benefits in one statement.only cost $1 per day. Now that sounds affordable!
Why should someone buy from you and not your5. Paint The Benefits Pretty
competitor? I hate to deal a blow to your ego, but itCustomers buy because they want to enjoy the
really has nothing to do with you , your product, or yourbenefits of the purchase. A lady might buy a dress
service. Yeah, its a little self-centered, but customersbecause she wants to feel sexy, or a man will buy a
are attracted by offers that point out the things thatbook because he finds pleasure in reading. Emotions
benefit THEM.are the key element that drives purchases.
Don't go out on a limb to create new products andUse word pictures to stir up the emotions that will
services to get attention. Just, add a special benefit toinstigate the sale. Let them "feel" the benefits, and
the ones you already have... maybe it's quicker service.they'll be more apt to head for the cash register. Put
The most effective things to emphasize are benefitsthem where you want them.
that your competition cannot or is not willing to give.6. Create Attention Getting Headlines
2. Use TestimonialsAre you ready to capture your reader's attention with
Hey, we all know that business owners think theirgreat copy? The headline is the place to start. How
product or services are the best thing going, but it'soften do you scan the newspaper's headlines before
what the current customers think about it that reallyyou decide whether or not to read the article? Yeah,
matters to your prospective customers. They're thethat's where we lose or gain the reader's interest, so
ones who see things from their point of view... whatit's a pretty important part of the advertisement.
they have to say about the business has an impact.A good headline should telegraph its message in
Testimonials play an important part in advertising -twelve words or less. Double check those headlines.
especially for small businesses. Yeah, big businessesDo they make a promise of a positive benefit, or ask
with well-known names don't have to worry about it,a provocative question? Don't settle for less than
but small companies can use testimonials as marketingattention grabbing statements.
tools to build credibility.7. Provide An Offer They Can't Resist
Think about it...how else can we gain credibility than byIs your deal too good to pass up? If not, you need to
creating a group of satisfied customers and shoutingimprove it. Hey, I'm not talking about cutting prices even
what they have to say? Let's look at some ways wemore...you've still got to make a profit. You can make
can make testimonials an effective part of ourthe deal sweeter just by increasing the readers
marketing campaigns.knowledge of the value of the product, or adding
3. Upsellbonuses that are perceived as valuable, but cost you
Upselling is one of the most successful marketinglittle.
trends today. Everywhere you go, someone is tryingMotivate buyers with expirations. Yeah, an open ended
to get you to buy more. From McDonalds with itsoffer encourages procrastination...which leads ...yep,
supersize options to clothing stores that try to sell younowhere. When the customer knows he has until
shoes to match your outfit, everyone's jumping on theSaturday to purchase an item he'll pay more for on
band wagon. Why? It works!Sunday, he'll make it a priority to head for your shop.